If you encounter any issues or wish to submit a tip

If you encounter any issues or would like to report a tip, we are always here to listen.
At Dynasty Tiletop, we place great importance on customer feedback and transparency in our operations. Whether you experience issues related to our services, delivery processes, or inappropriate behavior from our staff, every piece of information you share is valuable and helps us improve continuously.

Report Issues & Tips via LINE
To make the reporting process easier, faster, and more convenient, we have opened a dedicated LINE channel for submitting issues and tips. Simply scan the QR code on the announcement image, and you can send your message directly to our team.

https://qr-official.line.me/gs/M_189dcgtj_BW.png?oat_content=qr

• Type and describe the incident or issue you encountered
• Specify the branch, date, time, or any relevant details
• Attach photos or supporting documents for further review
• Our responsible team will receive your report, verify the information, and take appropriate action as quickly as possible.

• Unsatisfactory or unfair service
• Staff not providing complete or helpful information
• Delays or issues with after-sales service

• Delayed delivery or orders not arriving on schedule
• Products damaged, broken, or missing during delivery
• Any other issues related to the receiving or delivery process

• Inappropriate behavior by employees
• Actions that may violate company ethics or regulations
• Concerns regarding transparency or improper conduct

Join us in improving our services together Feedback from our customers and all stakeholders is a vital force that drives Dynasty Tiletop to continuously enhance the quality of our service, delivery operations, and internal processes.

If you encounter any issues or would like to report a tip, simply scan the QR code in the image and send us a message.
We are always ready to listen and will use your feedback to improve and ensure that every experience with us is the best it can be.